Shipping & Delivery Policy

1. Nature of Services (Digital Delivery)

WeInviteYou is a Software-as-a-Service (SaaS) cloud platform providing digital wedding websites, online invitation URLs, and digital RSVP tracking tools.

No physical products (such as printed cards, physical albums, or parcel shipments) are shipped through postal or courier services. All deliverables are completely digital.

2. Delivery Method & Timelines

Delivery of our services occurs electronically and instantaneously:

• Instant Access: As soon as your payment is confirmed by our secure payment gateway, the purchased wedding theme design is immediately unlocked in your WeInviteYou account.
• Confirmation Email: A payment receipt and confirmation email will be delivered to your registered email address within a few minutes of successful transaction completion.
• Subdomain Publishing: Your personalized website (e.g., your-names.weinviteyou.app) can be published to the web immediately upon completion of payment.

3. Delivery Issues or Delays

If you have completed a payment and do not see your template unlocked within 15 minutes, please follow these steps:

1. Refresh your browser and check your account dashboard under My Wedding.
2. Check your email spam/promotions folder for the payment confirmation receipt.
3. Contact our support team immediately at [email protected] with your Transaction/Payment ID, and our engineering team will activate your access within 2 hours.

4. Shipping Charges

Since all services are delivered online digitally, there are zero shipping, handling, or delivery charges associated with any purchase on WeInviteYou.